1. General
1.1 These Terms and Conditions (“Terms”) apply to all services provided by Classic Towing and Salvage Limited (“we”, “our”, “us”).
1.2 By using our services, you agree to these Terms.
2. Services
2.1 We provide towing, roadside assistance, vehicle recovery, and salvage services.
2.2 Service availability may vary depending on location, traffic, and vehicle type.
2.3 We reserve the right to refuse service if unsafe conditions exist or if the vehicle cannot be safely transported.
3. Pricing and Payment
3.1 Pricing is determined by service type, distance, vehicle size, and condition.
3.2 Payment is required upon completion of service unless otherwise agreed.
3.3 Additional charges may apply for after-hours service, long-distance towing, or special handling.
4. Liability
4.1 We take all reasonable care in providing our services; however, we are not liable for:
Pre-existing vehicle damage
Loss or damage to personal belongings inside the vehicle
Delays caused by traffic, weather, or other unforeseen events
4.2 Your use of our services is at your own risk, and you agree to indemnify us against claims arising from misuse or negligence.
5. Vehicle Salvage and Recycling
5.1 Salvage and recycling services are conducted according to environmentally responsible practices.
5.2 Ownership and responsibility of the vehicle must be confirmed before any dismantling or disposal.
5.3 We are not liable for vehicles that are abandoned or illegally disposed of before collection.
6. Cancellations and Changes
6.1 You may cancel or reschedule a service by contacting us directly.
6.2 We reserve the right to cancel or reschedule services due to safety concerns or unforeseen circumstances.
7. Privacy
7.1 We collect personal information necessary to provide services and manage accounts.
7.2 Your information will be stored securely and not shared with third parties except as required by law.
8. Governing Law
8.1 These Terms are governed by the laws of New Zealand.
8.2 Any disputes will be resolved under New Zealand jurisdiction.
